1. Introduction
Samaj Setu respects your privacy. This Privacy Policy explains what information we collect, how it is collected, how it is used, when it may be shared, how long it may be stored, and what choices you have when using the Samaj Setu app and related community services.
2. Information We Collect
- Personal Details: Name, phone number, email address, date of birth, blood group, and profile images provided during registration.
- Authentication Credentials: Passwords or secret keys created during registration are securely collected to authenticate your account.
- Community Information: Family details, marital status, educational background, native place, and business/profession information that you choose to add to your community profile.
- App Preferences: Language preferences, notification settings, and display configurations.
- Technical Information: Device type, operating system version, app version, and basic diagnostics needed to keep the app reliable.
3. How We Collect Information
We collect information in three main ways:
- Directly from you when you register, build your profile, upload photos, or manage your settings within the app.
- Automatically from app and device usage, such as app version, technical diagnostics, and notification preferences.
- From community administrators who may pre-fill or verify basic directory information to ensure community authenticity.
4. How We Use Information
- To build and display your profile in the secure community directory so verified members can connect with you.
- To enable business networking, matrimonial matchmaking, and family tree features within the community platform.
- To send you important local announcements, event invitations, and relevant community updates.
- To verify your identity and ensure the safety and authenticity of the community.
- To improve app reliability, troubleshoot problems, and help protect the security of the service.
5. Data Verification & Processing
Because Samaj Setu is a trusted platform for specific communities, profile information may be subject to manual or automated verification by community administrators. This helps maintain the integrity of the directory and ensures that only legitimate community members have access to the platform's features and contact details.
6. Third-Party Services
Samaj Setu may rely on trusted third-party services to provide certain features:
- Firebase and Google Cloud for secure database hosting, user authentication, and real-time data synchronization.
- Apple App Store and Google Play for app distribution and push notification delivery systems.
- Analytics providers to help us understand app performance and identify technical issues.
Your data is processed securely and in accordance with the privacy standards of these respective providers.
7. Data Sharing
We do not sell your personal data. We may share limited information only in the following situations:
- With other verified members of your specific community (as dictated by your profile visibility settings).
- With service providers that help us deliver app features, such as database hosting and SMS verification.
- When required by law, regulation, or legal process.
- When reasonably necessary to protect users, the app, or our services from fraud, abuse, or security threats.
8. Data Retention
Your community profile and associated data generally remain available until you request account deletion. Temporary processing data or technical logs may be kept only as long as reasonably needed to support service operations and ensure app stability. Information may also be retained as required by legal obligations.
9. Your Choices and Controls
You can control your data in several ways:
- You can edit, update, or hide specific profile details from the community directory directly within the app settings.
- You can revoke camera, photo library, and notification permissions at any time in your device settings.
- You can request the permanent deletion of your account and associated data from within the app.
- You can contact support if you need help with privacy or data-related questions.
10. Children's Privacy
Samaj Setu is primarily intended for adult community members. If a child under 13 is added to a family profile, it must be done with parental consent. If you believe a child under 13 has provided information independently without authorization, please contact us so we can review the situation.
11. Security
We use reasonable administrative, technical, and operational measures designed to protect information handled through Samaj Setu. Data is encrypted during transmission to our secure servers. All user passwords and authentication credentials are strictly encrypted and securely managed by authentication providers (like Firebase). Passwords are never stored in plain text and cannot be accessed or viewed by community administrators or developers. However, no system or transmission method is perfectly secure, and we cannot guarantee absolute security.
12. International Processing
Depending on the services used to operate Samaj Setu, some information may be processed in countries other than your own (such as secure cloud servers hosted internationally). By using the app, you understand that your information may be transferred to these facilities.
13. Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service updates. When we make changes, we will update the "Last updated" date on this page. We encourage you to review this policy periodically.
14. Contact Us
For privacy questions or support requests about Samaj Setu, you can contact us at: